Our philosophy is to achieve results by negotiation rather than confrontation. In the current economic climate the ability to negotiate, set up and constantly monitor repayment plans is of paramount importance when individuals have limited means to repay their debts.

In addition, to make it easy to pay we offer a number of payment methods, including two secure on-line payment sites for Sterling and Euros that enable payments to be made 24/7, 365 days a year.

We tailor our collection procedures to suit both the individual client and the particular debt type. Whilst they are all "debts" the ability to offer a collection process to suit each particular debt type enables us to achieve higher than average success rates.

We work with our Clients to agree the recovery approach we will adopt with their outstanding accounts, ensuring that we take into account the additional factors that are important to them.